Customer Success Team Lead
What will you do
- Leading, coaching, training and motivating your team;
- Oversee day-to-day operations;
- Ensure team objectives are successfully achieved;
- Review, monitor progress and provide feedback regarding employee performance;
- Conduct monthly one on one meetings.
What we expect
- Experience in leading a team;
- Expertise in supporting customers and building a flawless customers' experience;
- Leading by example;
- Great communication, leadership & change management capabilities;
- Proactivity & doer's mindset;
- Flexibility to work early/late shifts.
What we offer
- Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, air hockey, ps4, sleeping room, and more;
- Always fully stocked kitchen to fuel your productivity;
- A professional in-house physical health coach who will help you take care of your health;
- Additional health insurance that works according to your needs;
- Top-notch technologies and tools to work on world-renowned products;
- Hybrid work model;
- Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
- Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings, team retreats.
- Gross salary - 1818 - 2479 EUR/month! Keep in mind that we are open to discuss a different salary based on your skills and competences.