June 22, 2024
CyberCare AI Labs Launches a new Ticket Bot to Streamline Email Inquiries
CyberCare AI Labs rolled out a ticket bot to help handle client email inquiries more efficiently.
After a year of mastering Large Language Models and working on a new email automation solution, our very own Ticket Bot was created, thanks to CyberCare AI Labs team.
Our solution can recognize thousands of client requests related to their accounts and provide immediate responses, making it effortless for customers to get the help they need. Additionally, it handles the most routine tasks for our customer success managers, allowing them to focus on higher-level problem-solving.
We project that this solution is capable of handling over 300,000 cases annually, and this is only the beginning.