At CyberCare, we’re revolutionizing the world of customer service. We blend the human touch with innovative solutions, setting the standard for how tech companies deliver customer support. If you’re ready to be a part of something extraordinary, CyberCare is the place to be.
As an AI Developer, side by side with Generative AI and other automation tools, you will be at the helm of implementing AI-based solutions all across CyberCare processes.
What You Will Do
Develop and implement AI-driven solutions to automate and enhance customer support processes;
Harness your skill in Python to create state-of-the-art AI-driven solutions;
Spearhead prompt engineering for global tech giants like OpenAI and others;
Collaborate with cross-functional teams to ensure large scale process optimization;
Ensure robust stability and reliability in all implemented solutions;
Stay at the forefront of tech evolution, tracking emerging technologies and industry trends;
Build end-to-end AI solutions, from a proof of concept to a scalable product.
What We Expect
Strong proficiency in Python (experience in RESTful API development would be consider as advantage);
Strong problem-solving abilities and exceptional attention to detail;
Proficiency in NLP;
Independence and problem ownership;
Good understanding in SQL;
Knowledge of prompt engineering techniques, with a track record of writing effective prompts;
Familiarity with DevOps practices and tools like Git, Jira, and Docker;
Familiarity with cloud platforms, particularly Google Cloud Platform (GCP);
Basic understanding of Linux.
What We Offer
Career development training - Internal and external events, online training, conferences, 20 working hours per month for IT studies at Turing College, books - everything you need to reach your full potential.
Health benefits - Private health insurance, online workouts or an on-site free gym 24/7, consultations, programs to improve mental health to feel and be your best. For those who seek flexibility and autonomy in their health-related benefits we give a wallet topped up with funds that you can spend across a variety of health and wellness services.
Comfort - Hybrid work, offices based in Vilnius & Kaunas, and the ability to travel the world while working.
Technologies - Work with us and we will deliver the latest advancements in technology, software, and gadgets to optimize and streamline your daily workflow. Also, we will provide you with Nord Security products so you can also secure your personal devices!
Company Events - Regular internal events, quarterly team buildings, OKRs events, workshops & workation trips.
Office Perks & Public Transportation - Fully stocked kitchens, snacks, drinks, pet friendly offices. Also we offer a discount and encourage using public transportation at a lower cost.
Time off - Additional time off for rest, for anniversaries, or to celebrate life’s special moments.