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Get the best of
AI and humans
in one customer
care platform

Explore
4.7M+
Resolutions each year
65%
Inquiries automated by AI
CyberCare team at an event
360° agentic support for instant resolutions, lower costs, and better customer experiences.
Speakers on stage at a CyberCare event
66%
Self-service success rate
85%
Customer satisfaction on AI-handled chats
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Platform

Full-circle support, one partner

Agentic customer support

ChatE-mailCustom

AI agents that don't stop at replies. They resolve inquiries, upsell subscriptions, and process refunds. You keep control and see every action live in your data panel.

Explore AI agents

Automated quality assurance

Quality Assurance solution that scores and coaches every conversation automatically. Instead of reviewing a small manual sample, your team sees quality across all of them.

See how QA scores

Smart self-service Help Desks

Smart self-help centers that enable users to resolve issues independently. That same content becomes the source of truth AI assistant answers from.

Help desks explained

24/7 Human customer care

Our 300+ Customer Success Managers help millions worldwide navigate diverse products and services. They take over when AI hands off: escalations, edge cases and high-value accounts.

Meet the teams

Workplace AI assistant

Plug in your company's knowledge base and give employees an internal chatbot that answers from it. Answers in seconds, no digging.

Unlock productivity
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Conversations & workflows

Deploy AI agents proven to reach up to 94% CSAT

CyberCare AI agent
Live chat · Resolved
Insights

Stay on top of customer experience with real-time data, all in one panel

CyberCare data panel: conversation trends, resolution rates and topic breakdown

  • Spot trending customer topics as they emerge

    Volume spikes surfaced before they reach your inbox.

  • Track AI performance in real time

    Handling and response rates, CSAT, token usage.

  • Set your own KPIs and keep a pulse on what matters

    Custom thresholds with alerts to Slack or email.

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Integrations

Be live in 4 weeks

Runs on the stack you already have

Pre-built integrations, APIs, and MCP support for data, actions, and escalations.

Built for what isn't standard

Legacy systems, internal tools, anything proprietary – we'll build the connector.

Zero friction rollout

We integrate the AI agent with existing systems with zero disruption. We pilot with small customer groups, test and fine-tune the experience, then scale confidently across the full customer base.

Customers

What changes after rollout

Your numbers

See how much you'd save

/mo
people
€ /yr
72%

CyberCare AI agents resolve about 72% of chats at 85%+ CSAT. Move the slider to test your own scenario.

€

Total savings over 3 years

€0

Return on investment 0%
Conversations resolved by AI each year 0
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Today Year 1Year 2Year 3
Support team cost
CyberCare AI agents
Annual savings
Cumulative savings
How we calculate this
  • AI resolutions per year = conversations per month × resolution rate × 12. AI cost = resolutions × price per resolution.
  • Support team cost falls in proportion to the resolution rate: the share of conversations handled by AI no longer needs human agents.
  • Ramp-up: year 1 at 100%, year 2 at 100%, year 3 at 100% of the full effect.
  • Savings = today's team cost − (remaining team cost + AI cost). ROI = total savings ÷ total AI cost over 3 years.
  • Estimates only. Your actual results depend on conversation mix, languages and how much of your knowledge base is ready for AI.
Safety

Industry leading security, taken care of

GDPRHIPAASOC 2PCI DSSAIUC-1

Privacy at every layer

Strict data protection, with zero-data-retention policies for LLM providers.

Enterprise-level security

Independent penetration testing, including LLM security, alongside robust incident recovery and continuity planning.

Observability

End-to-end visibility into AI bot activity, from actions and responses to status changes, decisions, and tool usage.

Compliance by design

GDPR, HIPAA, SOC 2, PCI DSS, and AIUC-1 compliance, protecting sensitive data and supporting secure AI operations.

Learn what CyberCare could do for you.

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