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How AI Is Redefining Customer Care and How Companies Should Adapt
Customer expectations have never been higher. Nobody wants to wait in line, repeat themselves, or navigate clunky menus. -
How We Built a GenAI Chatbot in 6 Weeks: Lessons to Share
Everyone, from stakeholders to developers, approached this project seriously, viewing it as our big bet and a major step forward. -
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Product Days: A Behind-the-Scenes Experience
As part of the event, we welcomed guests from Tesonet Accelerator companies, giving them a behind-the-scenes tour of our work. -
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Kicking Off Summer with the Urban Jungle Party
We welcomed the summer of 2024 with a bang at the Urban Jungle Party in our Vilnius office, Cyber City. -
Introducing Saily chatbot
This week, CyberCare AI Labs launched an AI-based chatbot to enhance customer support experiences for Saily, an eSIM service. -
CyberCare Workation 2024: Two Epic Getaways!
This year, we took our workation to the next level, hosting two unforgettable retreats for our teams. -
CyberCare Idea Incubator produces six winning concepts to enhance customer experiences
Customer Success Managers know the products inside out and are the first to identify issues through direct customer feedback. -
CyberCare AI Labs Launches a new Ticket Bot to Streamline Email Inquiries
CyberCare AI Labs rolled out a ticket bot to help handle client email inquiries more efficiently. -
Welcoming Ina Bielskė as the New CEO of CyberCare
Ina brings extensive experience in customer service, sales, marketing, and analytics. -
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CyberCare Turns 3!
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Find the Path. Embracing the Change
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Setting Your Goals High And Your Ambitions Higher!
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Find the Path. Good Things Come To Those Who Try, Apply & Repeat
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Embracing data. How to unlock successful customer service?
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Mastering Data: Improving Quality, Enhancing Creativity
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CyberCare is expanding to Ukraine!
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CyberValues that unite the team
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Tesonet customer service department has grown: became a separate company – CyberCare